Bezeq, The Israeli Telecommunication Corp. Ltd.
Bezeq International Ltd. ("BI"), Israel's leading internet and international telecommunications services provider, was founded in 1996 as a wholly owned subsidiary of Bezeq and part of Israel's largest and leading telecom group. BI is the leading company in all of its main areas of activity, providing comprehensive communications solutions in Internet, Telephony (International, Domestic and Intra-Organizational), IT and Cloud Computing Services, Outsourcing, Websites and Servers Hosting and Co-location, DR Solutions, Data Communications and Information Security.
Leading Broadband Internet in Israel
BI entered the internet access services market in 1999 and had since become Israel's leading Internet Service Provider with about 42% of the market and the highest and most remarkable growth rate. The company's outstanding efficiency and performance have been achieved due to its highly skilled personnel, high-speed infrastructures and advanced technologies.
Customer Service Excellence
The company's quality of service and the professional support provided to its customers are the cornerstones of the company. Its investment in customer service has proven itself once again in 2013, when BI was chosen by the "Marketest" research institute as a customer service leader for the sixth consecutive year.
Highest Income and Profits in Its Field
Adequate preparedness by BI for changing trends in the Israeli communications market, and investments in the development of its internet and IT services have assisted the company in establishing its leading position with the highest income and profits in its field. In 2013, BI reported the highest level of profitability (EBITDA) since it was founded.
BI has established strategic alliances with various international mega-telecom companies and with leading telecommunications, data communications, computer and internet providers. Among the leading alliances are those with BT for global data communication services, and with a long list of international leading communication, software and hardware manufacturers such as Cisco, Check Point, Avaya, VMware, EMC, Microsoft, HP, Juniper, and LG.
Submarine Cable – Independent Communications Infrastructure from Israel to Europe
BI invests significant resources in building new capabilities and strengthening existing ones. In January 2012, BI launched an optical submarine cable system that serves as an independent communications infrastructure in the Mediterranean Sea linking Israel and Europe. The cable uses the most advanced and innovative technology in the world for data transmission and turns BI to be the first Israeli company that wholly owns an advanced international network, enabling customers to enjoy the largest bandwidth and highest quality performance. In addition and in concert with the new cable system, BI also launched its Power NGN Internet network that allows high-speed internet users to enjoy the best performance. Bl's advanced submarine cable system and its sophisticated internet network have revolutionized Israel's internet market and set the highest standards for the benefit of customers in Israel.
A Leader in Communications and IT Solutions for the Business Sector
BI leads the business communications market, with the widest variety of services and comprehensive solutions, that combine the communications network and the organizational computer infrastructures. Thanks to its experience as a company that offers international telecommunication solutions, and as a leading Internet provider, BI has acquired the skills and expertise in planning, creating, managing and maintaining complex and integrated communication networks. The company has won dozens of large-scale tenders and a range of the most major companies in Israel as its customers. The company offers a range of overall ICT services including: IT systems, computerized infrastructures, MDM, information and cyber security, wireless and networking solutions, data back-up solutions as well as service maintenance agreements for organizational computer networks, Help Desk and IT professional services in an outsourcing model. BI also provides international data networks, VPRN and MPLS and high-speed, always-on internet services through a variety of broadband technologies. BI has expanded its Data Center network, and is a leader in DR and Data Center solutions in Israel. BI customers in Israel and worldwide have access to a Data Center network, comprised of 10 facilities - 7 worldwide (including Hong Kong) and 3 in Israel, including an underground facility which provides DR solutions. These installations are among the most Innovative and advanced today, are based on green-technology, and are supplying private or public cloud-based solutions, hosting services, racks co-location service, and a range of designated management services. BI specializes in installing, maintaining and supporting intra-organizational telephony exchanges, IP exchanges and Call Centers, representing the world's leading manufacturers. In traditional international communications, BI utilizes a switching system ("SoftSwitch") that also provides Intelligent Network (IN) services for international calls using the smartest, most cost-effective methods.
"Virtual Nest" - largest and Most Advanced Cloud Computing Services in Israel
With the conversion of BI to an IT company, which operates in the business sector providing communication solutions for small businesses and strategic enterprise-wide integration services, BI began to see itself as a booster and promoter of the cloud computing revolution in the Israeli market. In 2014, BI launched "Virtual Nest", Israel's largest public cloud, which provides automatic, easy-to-operate cloud computing with 24/7 Hebrew and English support. BI also provides a wide range of advanced cloud services such as SAAS services, virtual servers, data backup services and cloud Call Centers. It’s not in vain that BI's cloud computing operations, which goal is to continue to lead in providing new technology IT services (IP leader & IT winner) is evident in every aspect of the company's activity, from computing infrastructure to the conversion of all-IT services and traditional communication media to a service-oriented business model, from expansion of the company's Data Center up to launching Israel’s largest public cloud.
Facing the Future
Without a doubt, BI's impressive growth and market leadership is expected to continue at the same strong pace in the coming years. This leadership is built on quality service, technological excellence and a clear business vision – attributes that reflect BI's strength.